Privacy Policy

1. Introduction

Indicia HR ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our background screening platform and related services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, company name, and login credentials
• Candidate Information: Personal details submitted for screening purposes, including name, date of birth, Social Security Number, address history, employment history, and education records
• Usage Data: Information about how you interact with our platform, including IP address, browser type, pages visited, and access times
• Payment Information: Billing details processed through our secure payment provider

3. How We Use Your Information

We use your information to:

• Provide and maintain our screening services
• Process and complete background checks and verifications
• Communicate with you about your account and our services
• Process payments and manage billing
• Improve and optimize our platform
• Comply with legal obligations, including FCRA requirements
• Protect against fraud and unauthorized access

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who assist in providing our services (e.g., data verification sources, payment processors)
• Authorized Parties: Employers or organizations who have lawfully requested screening reports, in compliance with FCRA
• Legal Authorities: When required by law, subpoena, or legal process

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, regular security audits, and secure data centers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Screening records are retained in accordance with FCRA requirements and applicable state laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data processing activities
• Dispute information contained in a screening report (FCRA right)

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain security. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at Contact Support.